Samsung 550 Chromebook (Deprecated)

2015-03: On load to Jonathan Wilkinson campaign

Model: XE550C22-H01US

Serial Number: HT4M91SC400009D

Manufactured: APR 2012

Purchased 2013-02-04

IP Address: 192.168.1.71

Google Chromebook Help

Owner Account

The first Google Account used to set up a Chromebook is set as the Owner of the Machine and has special privileges similar to an Administrator account on Windows. All other accounts are User accounts.

The Owner account on the Chromebook is:

• • Glen Lancaster: me@glenlancaster.com

  • The password for this account is in LastPass for me@glenlancaster.com.

Owner permissions

Your Chrome device has a few settings that you can change only if you're signed in as the device owner. In most cases, the first Google Account used on the Chrome device is designated as the owner.

• Sign-in permissions

• Network management

• Time zone

• System channel setting

• Usage statistics and crash reports

If you're not sure which account is set as the owner on your Chrome device, follow these steps to check:

• 1. Sign in to your Chrome device.

  2. Click the status area in the lower-right corner, where your account picture appears.

  3. Select Settings and find the "Users" section.

  4. Click Manage other users

  5. If another account is designated as the owner, you'll see the message "These settings may only be modified by the owner" at the top of the page.

User Accounts

The three user accounts set up are:

• • Glen Lancaster DHX: glen@dentalhygenix.com

  • Susan Young RDH: susan@dental hygenix.com

  • Susan Young: ironsue@gmail.com

The passwords for these accounts are in LastPass for me@glenlancaster.com.

Create a ChromeOS Recovery Image

To be able to recover the Chromebook in the event that the Chrome Operating System becomes corrupted and the machine will not start.

• • Insert a 4GG or greater SD Card or USB stick into the Chromebook

  • Enter this URL: chrome://imageburner

• Start the recovery tool and follow the on-screen instructions.

Getting the Caps Lock key back

Google put the Search button in place of the Caps Lock key. Some like that change but others like me need the Caps Lock key.

That's easy to fix in the keyboard settings in Chrome. It gives you the option to change what happens when you hit the Search, Ctrl, and Alt keys.

Since the Search key is where the Caps Lock is normally located, it makes sense to change that one to Caps Lock.

How to create a ChromeOS recovery image

As solid as Chrome OS may be, like any platform there's always the chance something goes wrong and the Chromebook will not boot. It's never happened to me but I've heard from others who've had to recover their device.

The first step in recovering a Chromebook that will not boot is to create a recovery image when the device is running properly. This is a simple process built into the Chrome OS.

Enter chrome://imageburner into the URL bar in the browser. This takes you to a utility for burning a working system image on a USB flash drive or SD card. The drive and SD card should have at least 4GB of space for the image. Note that the image burning will wipe the drive or card so make sure there's nothing you want to save.

The image burning utility recognizes the flash drive or SD card once it's inserted and the image is downloaded and burned. That's it, store the image in a safe place.

To restore your system from the image just insert it in the Chromebook when the system is on the "Chrome OS is missing or damaged" screen when it fails to boot. The device will boot from the image saved and then prompt you through the simple steps to recreate a working Chromebook.

Interactive keyboard map to discover key shortcuts

Google is famous for adding key shortcuts to apps to make it easy to get to most system functions. Chrome OS is no exception as this keyboard map makes clear.

The keyboard map is accessed by hitting Ctrl-Alt-? which shows the one-key shortcuts. From the default screen you can tap the Ctrl, Alt, or Shift key (on the physical keyboard) to see additional shortcuts accessible by hitting one of those keys in addition to the indicated key on the map.

This map is very useful and it's wise to visit it from time to time to avoid overlooking useful key commands.