Troubleshooting Plex

Occasionally Plex gets grumpy and you cannot access it even though it is running.

The first option is to restart the Plex Media Server to see if this solves the problem.

• 1. Login to Cloudforest at quickconnect.to/cloudforest

  2. If you have Admin permissions, open the Package Center from the drop down menu

  3. Scroll thru and click on the Plex Media Server application package

  4. If the current status is "Running" select Stop from the Actions Menu

  5. When Plex is stopped, select Run from the Actions menu

If restarting Plex dows not solve the problem then the next option is to completely restart the whole Cloudforest server.

This is the device that is running all applications including Plex.

• 1. Login to your Cloudforest account at quickconnect.to/cloudforest

  2. If you have Admin permission you will be able to restart the server

  3. Click the person icon in the top right of your Cloudforest account screen

  4. Select Restart from the menu

  5. This can take a few minutes to restart the server

  6. Plex should restart automatically